Step 1: Take out the Speaker and Base.
Step 2: Insert the plug into an outlet & plug into Base.
Step 3: Hands raised over the Base holding the Speaker, place the Speaker in the center of the Base about 3-4cm above it.
Step 4: Slowly put down the Speaker, feel the magnetic point.
Step 5: After the magnetic point, gently release the Speaker.
Step 6: Magnetic levitation is now successful, enjoy.
Note: It might be tricky at first, be patient, the product is not defective, you just need to find the meeting point of the magnetization.